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HelpDeskPro Learning Bundle for Teams

HelpDeskPro equips small IT teams with hands-on technical training and essential soft skills—so Tier-1 techs resolve issues faster, prevent repeat tickets, and deliver better user experiences without disrupting daily operations.

$3,600

/year

Why HelpDeskPro is the Smart Choice for Small Teams

Tackle common IT issues, network problems, and user interactions with targeted training designed for real-world impact.

Tier-1 Troubleshooting Mastery:
Resolve hardware, OS, and end-user problems quickly with CompTIA A+ Core 1 & 2 — prevent repeat incidents and cut escalations by practicing structured methods in labs.
Frontline Networking Expertise:
Troubleshoot connectivity and wireless issues with CompTIA Network+ — improve first-call resolution for network tickets, saving time and resources.
Customer Service Excellence:
Build empathy and communication skills with 50 micro-courses on stakeholder management — turn challenging interactions into positive experiences and boost team confidence.
Workday-Friendly Design:
Modular, on-demand content in myACI platform — track progress easily and align training with your service goals without disrupting daily operations.

Browse Included Courses

Tailored for Help Desk Leaders Like You

If you're managing a small team with limited budget and growing demands, HelpDeskPro solves your biggest challenges.

Pain Point: High-pressure environments leading to mistakes and delays.
Solution: Hands-on labs for proactive practice — reduce errors before they happen.
Pain Point: Training competes with ticket volume.
Solution: Short, modular sessions that slot into busy days — no long disruptions.
Pain Point: Under-skilled in soft skills for user interactions.
Solution: Targeted micro-courses on communication and empathy — improve satisfaction and trust.
Pain Point: Limited funding for growing teams.
Solution: Affordable bundles for 2-3 analysts — fast ROI with reduced escalations and higher productivity.

“

What I appreciate most about myACI Learn is how practical and hands-on the learning experience is. As someone working in a real-world SOC environment, I don’t just need theory—I need scenarios that mirror the day-to-day challenges I face. The platform delivers just that through its use-case-driven training, lab simulations, and bite-sized videos that make learning manageable even on tight schedules.

Namit R., Security Engineer

2025

Plans That Scale With Your Team

Choose bundles tailored to real job roles and team growth. Every plan includes hands-on labs, assessments, and progress tracking.

Structured learning paths with role-tailored video courses

Skills and career growth tracking with the Learner Dashboard

Learning validation with hands-on labs and assessments

Incentivized continuous learning with Skill Points

Choose Which Plan Works For You

HelpDesk Starter

HelpDesk Core

Price/Year

$1,500

$3,600

seats

Up to 3 Learners + 1 Admin

Up to 8 Learners + 1 Admin

Key Features

A+ Core 1/2, Network+, 50 Micro-Courses, myACI Platform Access

Expanded Seats, Full Bundle Training, Progress Tracking

Get Started

Add to Cart Add to Cart

HelpDesk Starter

HelpDesk Core

Price/Year

$1,500

$3,600

seats

Up to 3 Learners + 1 Admin

Up to 8 Learners + 1 Admin

Key Features

A+ Core 1/2, Network+, 50 Micro-Courses, myACI Platform Access

Expanded Seats, Full Bundle Training, Progress Tracking

Get Started

Add to Cart

Why People Love Us

Frequently Asked Questions

HelpDeskPro is a comprehensive team learning bundle designed for small help desk teams. It combines CompTIA A+ Core 1 & 2 for troubleshooting, CompTIA Network+ for networking essentials, and 50 micro-courses on customer service and soft skills to resolve issues faster, reduce escalations, and improve user experiences.